{"id":10814,"date":"2023-07-26T11:34:35","date_gmt":"2023-07-26T14:34:35","guid":{"rendered":"https:\/\/enjoypuntadeleste.uy\/o-melhor-servico-ao-cliente\/"},"modified":"2023-07-26T16:38:39","modified_gmt":"2023-07-26T19:38:39","slug":"o-melhor-servico-ao-cliente","status":"publish","type":"post","link":"https:\/\/enjoypuntadeleste.uy\/pt-br\/o-melhor-servico-ao-cliente\/","title":{"rendered":"O melhor servi\u00e7o ao cliente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10814\" class=\"elementor elementor-10814 elementor-10702\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-24fa796 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"24fa796\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c494e4\" data-id=\"9c494e4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b0ec6cc elementor-widget elementor-widget-text-editor\" data-id=\"b0ec6cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No Enjoy Punta del Este trabalham mil pessoas, das quais cerca de 200 completaram 26 anos na empresa. Esses colaboradores oferecem acolhimento, aten\u00e7\u00e3o personalizada e observa\u00e7\u00e3o dos detalhes.<\/p>\n<p>Quatro funcion\u00e1rios hist\u00f3ricos de diferentes setores compartilham suas experi\u00eancias e demonstram que a excel\u00eancia no servi\u00e7o \u00e9 o grande diferencial do hotel.<\/p>\n<p><b>RICHARD DE LE\u00d3N<br \/><\/b><span style=\"font-size: inherit; font-style: inherit; font-weight: inherit; letter-spacing: inherit; font-family: var( --e-global-typography-634562c-font-family ), Sans-serif; word-spacing: var( --e-global-typography-634562c-word-spacing ); color: var(--ast-global-color-3);\">Gar\u00e7om de Alimentos de Bebidas, 25 anos no Enjoy<\/span><\/p>\n<p><span style=\"font-size: inherit; font-style: inherit; font-weight: inherit; letter-spacing: inherit; font-family: var( --e-global-typography-634562c-font-family ), Sans-serif; word-spacing: var( --e-global-typography-634562c-word-spacing ); color: var(--ast-global-color-3);\">&#8220;Desde o primeiro minuto da manh\u00e3 at\u00e9 o \u00faltimo da tarde, atendo com a mesma atitude. Essa \u00e9 uma caracter\u00edstica do servi\u00e7o de grande prest\u00edgio que tem este hotel.<\/span><\/p>\n<p>Com muitos clientes habitu\u00e9s tenho uma confian\u00e7a de muitos anos. Sei o que gostam de comer e beber. A confian\u00e7a do cliente \u00e9 algo que se vai ganhando aos poucos.<\/p>\n<p>Quando voc\u00ea \u00e9 conhecido para um cliente, o que se deve destacar \u00e9 sua aten\u00e7\u00e3o, atitude e profissionalismo. Para mim \u00e9 claro que cada pessoa \u00e9 algu\u00e9m diferente, com suas particularidades, sua forma de ver as coisas e suas prefer\u00eancias para ser servido&#8221;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6b1a2d elementor-widget elementor-widget-image\" data-id=\"f6b1a2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"614\" src=\"https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-richard-de-leon-blog-1024x614.jpg\" class=\"attachment-large size-large wp-image-10713\" alt=\"\" srcset=\"https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-richard-de-leon-blog-1024x614.jpg 1024w, https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-richard-de-leon-blog-300x180.jpg 300w, https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-richard-de-leon-blog-768x461.jpg 768w, https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-richard-de-leon-blog.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba220c4 elementor-widget-divider--view-line_icon elementor-view-default elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"ba220c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon elementor-divider__element\">\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-user\"><\/i><\/div>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79f4860 elementor-widget elementor-widget-text-editor\" data-id=\"79f4860\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>ALICIA GIMENEZ<br \/><\/b><span style=\"font-size: inherit; font-style: inherit; font-weight: inherit; letter-spacing: inherit; font-family: var( --e-global-typography-634562c-font-family ), Sans-serif; word-spacing: var( --e-global-typography-634562c-word-spacing ); color: var(--ast-global-color-3);\">Secretaria de Seguridad, 26 anos no Enjoy<\/span><\/p>\n<p><span style=\"font-size: inherit; font-style: inherit; font-weight: inherit; letter-spacing: inherit; font-family: var( --e-global-typography-634562c-font-family ), Sans-serif; word-spacing: var( --e-global-typography-634562c-word-spacing ); color: var(--ast-global-color-3);\">&#8220;Aprendi que o fundamental na aten\u00e7\u00e3o \u00e9 identificar o cliente, chamando-o pelo seu nome e estudar suas prefer\u00eancias para poder atend\u00ea-lo com qualidade. Sempre estamos muito atentos ao que cada h\u00f3spede necessita. Uma vez, um cliente estava hospedado no 14\u00b0 andar e a fam\u00edlia lhe disse que estavam um andar abaixo.<\/span><\/p>\n<p>Eu via que ele subia e descia pelo elevador, at\u00e9 que lhe perguntei se podia ajudar. Ele me indicou que n\u00e3o podia encontrar o 13 andar. Tive que dizer a ele que este hotel n\u00e3o tem o 13 andar&#8221;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cea579 elementor-widget elementor-widget-image\" data-id=\"6cea579\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"614\" src=\"https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-alicia-gimenez-blog-1024x614.jpg\" class=\"attachment-large size-large wp-image-10711\" alt=\"\" srcset=\"https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-alicia-gimenez-blog-1024x614.jpg 1024w, https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-alicia-gimenez-blog-300x180.jpg 300w, https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-alicia-gimenez-blog-768x461.jpg 768w, https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-alicia-gimenez-blog.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af7436c elementor-widget-divider--view-line_icon elementor-view-default elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"af7436c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon elementor-divider__element\">\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-user\"><\/i><\/div>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d849f6 elementor-widget elementor-widget-text-editor\" data-id=\"8d849f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>WILLMAN AQUINO<br \/><\/b><span style=\"font-size: inherit; font-style: inherit; font-weight: inherit; letter-spacing: inherit; color: var(--ast-global-color-3);\">Croupier del casino, 25 anos no Enjoy<\/span><\/p>\n<p><span style=\"font-size: inherit; font-style: inherit; font-weight: inherit; letter-spacing: inherit; color: var(--ast-global-color-3);\">\u201cO plus de contar com tantos anos no hotel \u00e9 a capacidade emp\u00edrica de saber exatamente o que o cliente necessita e poder dar uma resposta sempre superando suas expectativas.<\/span><\/p>\n<p>Procuro oferecer um servi\u00e7o personalizado, palpitando com o cliente a cada momento emocionante que vive dentro do Cassino. Sempre me proponho a dar o melhor de mim. Que o cliente perceba que minhas a\u00e7\u00f5es n\u00e3o s\u00e3o respostas autom\u00e1ticas, mas que ele se sinta especial.<\/p>\n<p>N\u00f3s n\u00e3o prestamos simplesmente nosso servi\u00e7o. Tamb\u00e9m o acompanhamos com emo\u00e7\u00e3o e paix\u00e3o e isso as pessoas sentem e v\u00eam buscar permanentemente.\u201d<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8b90ef elementor-widget elementor-widget-image\" data-id=\"c8b90ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"614\" src=\"https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-willman-aquino-blog-1024x614.jpg\" class=\"attachment-large size-large wp-image-10707\" alt=\"\" srcset=\"https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-willman-aquino-blog-1024x614.jpg 1024w, https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-willman-aquino-blog-300x180.jpg 300w, https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-willman-aquino-blog-768x461.jpg 768w, https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-willman-aquino-blog.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9828d4c elementor-widget-divider--view-line_icon elementor-view-default elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"9828d4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon elementor-divider__element\">\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-user\"><\/i><\/div>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56032b6 elementor-widget elementor-widget-text-editor\" data-id=\"56032b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>ALEJANDRA PEREIRA<br><\/b><span style=\"font-size: inherit; font-style: inherit; font-weight: inherit; letter-spacing: inherit; color: var(--ast-global-color-3);\">Executiva de Recursos Humanos, 25 anos na Enjoy<\/span><\/p><p><span style=\"font-size: inherit; font-style: inherit; font-weight: inherit; letter-spacing: inherit; color: var(--ast-global-color-3);\">&#8220;Trabalho com os colaboradores e minha satisfa\u00e7\u00e3o \u00e9 que me procuram para que os ajude. Dou as boas vindas ao hotel aos novos funcion\u00e1rios e a\u00ed fico feliz, porque gosto muito de contar a eles toda a minha experi\u00eancia de anos.<\/span><\/p>\n<p>O diferencial que temos todos n\u00f3s colaboradores \u00e9 a paix\u00e3o que colocamos em cada coisa que fazemos, e isso se sente. Quando existe paix\u00e3o e trabalho em equipe existe boa aten\u00e7\u00e3o ao cliente. \u00c9 a\u00ed que marcamos a diferen\u00e7a&#8221;.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a93017 elementor-widget elementor-widget-image\" data-id=\"1a93017\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"614\" src=\"https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-alejandra-pereira-blog-1024x614.jpg\" class=\"attachment-large size-large wp-image-10709\" alt=\"\" srcset=\"https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-alejandra-pereira-blog-1024x614.jpg 1024w, https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-alejandra-pereira-blog-300x180.jpg 300w, https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-alejandra-pereira-blog-768x461.jpg 768w, https:\/\/enjoypuntadeleste.uy\/wp-content\/uploads\/2023\/07\/img-alejandra-pereira-blog.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>No Enjoy Punta del Este trabalham mil pessoas, das quais cerca de 200 completaram 26 anos na empresa. Esses colaboradores oferecem acolhimento, aten\u00e7\u00e3o personalizada e observa\u00e7\u00e3o dos detalhes. Quatro funcion\u00e1rios [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":10705,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_theme","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","_links_to":"","_links_to_target":""},"categories":[49],"tags":[],"class_list":["post-10814","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-historias-pt-br"],"_links":{"self":[{"href":"https:\/\/enjoypuntadeleste.uy\/pt-br\/wp-json\/wp\/v2\/posts\/10814","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enjoypuntadeleste.uy\/pt-br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/enjoypuntadeleste.uy\/pt-br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/enjoypuntadeleste.uy\/pt-br\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/enjoypuntadeleste.uy\/pt-br\/wp-json\/wp\/v2\/comments?post=10814"}],"version-history":[{"count":4,"href":"https:\/\/enjoypuntadeleste.uy\/pt-br\/wp-json\/wp\/v2\/posts\/10814\/revisions"}],"predecessor-version":[{"id":10818,"href":"https:\/\/enjoypuntadeleste.uy\/pt-br\/wp-json\/wp\/v2\/posts\/10814\/revisions\/10818"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/enjoypuntadeleste.uy\/pt-br\/wp-json\/wp\/v2\/media\/10705"}],"wp:attachment":[{"href":"https:\/\/enjoypuntadeleste.uy\/pt-br\/wp-json\/wp\/v2\/media?parent=10814"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/enjoypuntadeleste.uy\/pt-br\/wp-json\/wp\/v2\/categories?post=10814"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/enjoypuntadeleste.uy\/pt-br\/wp-json\/wp\/v2\/tags?post=10814"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}